To order Photos via Compass you can do so by:
1 – Logging into your Compass portal
You can find your Schools Compass portal by visiting http://Schools.Compass.Education
You will then need to log in using your login details which have been provided to you by your school.
If you are unsure of your details, you can retrieve your details by clicking “Can’t access your account?”
If you are still unable to access your account, we recommend contacting your school directly who will be able to provide you with these details.
2 – Click on the Order Photos Link or “Photos” in the Community tab (two people icon)
You will see that there are a range of packs you can order, so please read the descriptions to select the right one for you
-If your child has taken a special photo (it varies per school) it will appear within the 3 different options of Group Photo packs at the bottom. These can include sibling, leadership and special group photos.
Regardless of which one you select, if you click on ‘Select Image’ it will open up and show you the special photo.
You can now “add to cart” to order.
Please make sure you check which pack you have ordered.
If you would like for someone from Compass to process an order for you, you can contact our Support line on 03 8640 9640.
Please note that there is a $10 processing fee for orders over the phone with Support.
If you have any further questions, please do not hesitate to send us an email at [email protected]
We would be happy to assist you with upgrading your photo order.
If you could give our offices a call on (03) 8640 9640, one of our team will assist you in changing your order and processing any additional cost.
Sibling photos require some post-processing work and so are uploaded approximately 4 to 6 weeks after the catch-up photo day at the school.
However, once the photos have been uploaded to the Compass Portal, parents are free to view the photos and choose which photo they would like to order.
The prices are as follows:
Digital Download: $9.99
5″x7″ Print: $15
8″x12″ Print: $25
Parents will be notified when their sibling photos are available in the Compass portal to view.
Our Quality Assurance team work with the school to ensure that each student has a high-quality photo assigned to them and that each student is allocated to the correct groups.
This process will generally take a couple of weeks and you can expect the delivery of your photos around 4-6 weeks after your initial photo date.
Schools will generally contact the parent community to advise that the photo orders have been delivered to the school and will distribute these to the students.
If you find your pack was not included in this delivery, please contact us to advise and we will look into this for you!